Privacy Policy

PRIVACY STATEMENT

This privacy policy sets out how Silvia Teh uses and protects any information that you give Silvia Teh when you use this website.Silvia Teh is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. Silvia Teh may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.


WHAT WE COLLECT

We may collect the following information:

1  Name - so we know what to call you
2  Email address - so we can email you order confirmations, delivery delays, offers etc.
3  Billing address - for the purposes of validating your card (for your security and ours)
4  Delivery address - so we know where to deliver your products
5  Telephone number - so we can contact you if we have a problem with your order
6  Birthday, Gender and Country - to help us improve our services and for occasional marketing communications
7  Credit card details - we only ask for these when you place an order and they are processed via Stripe. Silvia Teh will never see or store these.

 

    What we do with the information we gather

    We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

    - Internal record keeping.
    - We may use the information to improve our products and services.
    - We may periodically send promotional emails about new products, special offers or other information, which we think you may find interesting using the email address that you have provided.
    - From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customize the website according to your interests.


      SECURITY

      We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.